Product Returns

We offer a 14 day returns policy, which excludes EARRINGS AND SALE ITEMS. Items must be returned with the original packaging/tags if provided and in a re-saleable condition. Returned items must be received within 14 days of the original delivery date. All returns, unless defective, damaged or not as specified on your order confirmation, are returned at your own expense. We aim to issue a refund within 7 working days of receiving a return and we will send you an email to confirm when the refund has been issued. We will issue a refund on items which we judge to be received as faulty, damaged or not as ordered and will cover any postage charge for their return to us.

Please note we will not refund the original delivery charge.

Please complete the form below to request an RMA number.

Order Information

* First Name:

* Last Name:

* E-Mail:

* Telephone:

* Order ID:

Order Date:

Product Information & Reason for Return

* Product Name:

* Product Code:

* Reason for Return:
Product is opened:

Faulty or other details:
Enter the code in the box below:

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